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VoiceTAP review

By on Apr 22, 2009 in Reviews, Tech Takes | 6 comments

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voicetap-logoA few days back I had done a post on VoiceTAP’s IIT JEE conference call. I’d promised a more complete review of VoiceTAP for later after attending their AIEEE conference (no, I’m not giving the exam) on 19th April…here it is. To recapitulate quickly VoiceTAP is a platform that allows knowledge-seekers in a particular field to interact with experienced knowledge-givers over a conference. The way this works is that a conference call is pre-scheduled, then the participants login to the VoiceTAP system by calling up a pre-defined number and entering their unique PIN.

The AIEEE conference call was scheduled for 12 noon on 19th. I dialled in the VoiceTAP number and logged in to their system, got connected to conference call live. A session lasts around 30 minutes during which participants can put in their questions by pressing a sequence of numbers. A VoiceTAP representative then takes their question and a few selected ones are asked by the moderator to the experts who’re associated with the session. At the end of the session you can provide feedback by rating the session from a scale of 1-5. In a sense, this is quite like a radio talk show with the difference being in the medium used to deliver the content. The advantage that VoiceTAP has is that unlike radio which must cater to topics which have a wide audience, VoiceTAP can connect experts and ‘students’ from niche audiences too.

(For those who will be giving AIEEE you can listen in to a recording of the session by registering for the session on the VoiceTAP website. You’ll get an email containing all necessary details – your PIN, phone number you need to call. You’ll get tips on differences between IIT JEE and AIEEE, things you need keep in mind when attempting AIEEE, what you need to do in the days leading up to AIEEE, et al. It’s not that costly to ‘attend’ a call either; depending on whether you call in from a landline or cellphone you pay phone charges only to a tune of Rs 8-30, an excellent price for getting advice from experts.)

When you like a service you want the service to survive – and that means monetization. (I know startups want to focus on getting the product built well first and then monetize, but it’s something that needs to be kept in mind. And as a user I do need to think about it since without monetization the service dies out.) With that in mind I have a few suggestions for VoiceTAP:

That’s about it. VoiceTAP is a promising concept and its USP of being able to reach niche audiences can make it a killer startup. I’ll be watching out for innovative developments at their end. Watch this space for updates.

My rating of VoiceTAP’s service: 8.7 / 10



6 Comments

  1. Ankur,

    Thanks for your honest feedback, and great suggestions. Most of them are actually exactly the way we are thinking about them – but one or two that you have mentioned are definitely great, and doable. Will keep these in mind.

    On the anonymity part – you have a valid point. We will move away from that sooner rather than later.

    Thanks again – and we’ll keep you updated on the progress that Voicetap makes!

    Mrigank (M @ Voicetap)

    • Ankur

      April 23, 2009

      Post a Reply

      Looking forward to seeing some suggestion being implemented by VoiceTap in the future!

      BTW, you do a real nice job as a moderator. :)

  2. Devanshu Pandey

    April 23, 2009

    Post a Reply

    Hi Ankur,

    Really appreciate the effort that you have taken to go through the concept. :)

    We are looking forward to implementing a whole lot of new functionality’s in the next coming days.

    Devanshu

  3. hey ankur..

    Thanks for the rating .
    You have made some valid points and yes as Mrigank has mentioned, we would be making some of the changes sooner or later.

    By the way the latest update is that we have decided to dial out people instead of them dialing in, since most of the users are left out because of the STD issues.And the next call on Ideabanks is live.Check it out .

    • Ankur

      April 25, 2009

      Post a Reply

      Registered for the Ideabanks call. VoiceTAP dialling out to users is a nice touch. Should increase participation.

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